Last updated: June 10, 2026
Klasivo collects information that you provide directly to us when you create an account, use our services, or communicate with us. This includes your name, email address, organization name, and any other information you choose to provide. For students, information may include student codes, class assignments, and academic records provided by their educational organization.
We also collect certain information automatically when you use our services, including your device type, operating system, IP address, and usage data such as features accessed, time spent, and actions taken within the platform. This information helps us maintain and improve our services, troubleshoot issues, and provide a better user experience.
We use the information we collect to provide, maintain, and improve our educational management services, including managing organizations, classes, attendance, exams, assignments, and communication features. We use your information to send you important notifications about your account, service updates, and security alerts. We may also use aggregated, non-personally identifiable information for analytics and product improvement purposes.
We do not sell your personal information to third parties. We may share information with service providers who assist us in operating our platform, such as cloud hosting providers and analytics services, but only under strict data protection agreements that require them to process your information only as we direct and in compliance with applicable privacy laws.
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption of data in transit and at rest, regular security assessments, access controls, and secure infrastructure hosted by reputable cloud providers. While no system is completely secure, we continuously work to protect your information against emerging threats and vulnerabilities.
We retain your personal information for as long as your account is active or as needed to provide you services. If you delete your account, we will delete your personal information within a reasonable period, except where we are required to retain certain information by law or for legitimate business purposes such as resolving disputes or enforcing our agreements.
You have the right to access, update, or delete your personal information at any time through your account settings. You may also request that we delete your account and associated data by contacting us at [email protected]. Depending on your location, you may have additional rights under applicable privacy laws, including the right to data portability, the right to restrict processing, and the right to object to certain uses of your information.
Klasivo is used by educational organizations that may include students under the age of 18. We do not knowingly collect personal information directly from children without parental consent. Student accounts are created and managed by their educational organizations, and we rely on these organizations to obtain appropriate consent from parents or guardians. We take special care to protect student data and limit its use to educational purposes only.
If you have questions about this Privacy Policy or our data practices, please contact us at [email protected].
